Help centre

How can we help?

Short guides to building, publishing and running your site on ContentMetric.

Getting started

Make your first site and get it live.

Building your site

Pages, sections, text and images in the editor.

Build a page with AIUse the AI assistant panel in the editor to create and change pages by describing what you want in plain words.Blog posts and other collectionsUse the Content area for blog posts and similar repeating entries, and the Data area for tables of records.Forms and where submissions goAdd a contact form to a page, choose the address that gets notified, and find past submissions in the Data area.Build your site in more than one languageAdd a language, fill its folder of pages, and show it to visitors when it is ready.Apps: add features to your siteInstall ContentMetric apps from Site settings, see what each may do, open its pages, switch it on or off, and decide if your AI assistant can use it.Set up your shopInstall the Shop app, connect your Stripe account, set currency and tax, choose how orders reach buyers, add a product, and publish your shop.Manage your orders and stockRun your orders day to day: the numbers and filters, mark a pickup ready then collected, ship with tracking, notes, tick many at once, and stock.Refund an orderRefund all or part of an order from the Orders page, see where the money comes from, and what happens if you refund from Stripe instead.Start from a templatePick a look from the Templates page and begin your site in that style, free on every plan.Set up a booking formInstall Forms & Bookings, build a form from a template, add questions and a photo upload, connect dates, publish it and put it on a page.Manage your bookingsRead new bookings in the Bookings inbox, confirm, mark paid or cancel them, show private answers, export a CSV file and delete a booking for good.Booking emailsWho gets which email when someone books or you cancel, what is in each one, how your business name appears, and how to send from your own address.Privacy and spam protection for bookingsHow booking photos and answers are kept private, how long bookings are kept, how spam is blocked, and what to ask for so you collect only what you need.Track lots and best-before datesReceive stock with a lot number and best-before date, pick the oldest first, spot what is about to expire, and find every buyer of a lot.Choose your business type for the shopPick the kind of business you run and the shop switches on what you are likely to need.Where each Shop setting livesA short map of Shop settings: the three lists, the Setup tasks box, and what each group holds.Pickup, local delivery and shippingSet up how buyers get their order and whether they choose a date.Currency, tax and languageChoose the shop currency, how tax shows on prices, and the language buyers see.Sizes, colours, SKU and weightGive a product options such as Size and Colour, with a price, stock and SKU for each combination.Ask buyers a questionCollect a card message, a wrapping choice, a date or a photo with the order.Discount codesCreate a code buyers type at checkout for a percentage or an amount off.Print an order slipPrint what you need to pack or deliver an order.Trade prices for businessesGive cafes, shops and other businesses their own prices. Approve who may see them, and make price lists.Tell the buyer their order is ready or shippedThe emails your buyers get when a pickup is ready, a parcel is on its way, an order is delivered or changed, and how to skip or switch them off.Pay on account for trade customersLet approved businesses order now and pay later against an invoice, with terms, an optional credit limit and automatic reminders.Change the date or address of an orderMove a pickup or delivery date, or fix a delivery address, on an order that has not been handed over yet. The buyer is emailed.Take PayPal paymentsGet your PayPal API credentials from developer.paypal.com, paste them into Shop settings, and let customers pay with PayPal into your own account.

AI and credits

Ask the assistant for changes, and how credits are used.

Domains and publishing

Use your own web address and publish changes.

Billing and plans

Plans, payments and receipts.

Team and workspace

Invite people and choose what they can do.

Still stuck?

Write to us and a person replies.

Email [email protected]

For developers: API reference